Lead Team Member

Asia Banking · 📍 Mempawah, Kalimantan Barat · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 17.000.000 – Rp 21.000.000 per month
Asia Banking is looking for a dynamic and experienced Lead Team Member to join our team in Mempawah, Kalimantan Barat. This role offers a competitive salary and a chance to be part of a growing financial institution. If you are passionate about banking and customer service, we want to hear from you!

📋 Tanggung Jawab Pekerjaan

Leading and managing a team of banking officers to ensure high customer satisfaction and service quality.,Overseeing daily operations and ensuring compliance with banking regulations and procedures.,Developing and implementing strategies to improve team performance and customer service.,Providing training and mentoring to team members to enhance their skills and knowledge.,Managing customer relationships and resolving complaints effectively.,Ensuring the accuracy and security of financial transactions and customer data.,Monitoring and reporting team performance and customer feedback to management.,Participating in cross-functional projects and initiatives to support the bank's overall goals.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Banking, or a related field.,Minimum of 3 years of experience in a banking or customer service role, preferably in a leadership position.,Strong knowledge of banking products, services, and regulations.,Excellent communication, leadership, and team management skills.,Proficiency in using banking software and systems.,Ability to work well under pressure and meet tight deadlines.,Strong problem-solving and decision-making skills.,Fluency in Indonesian and English is a plus.

🛠️ Keahlian

Leadership and team managementCustomer service and relationship managementBanking operations and regulationsFinancial analysis and reportingTraining and developmentConflict resolutionCommunication skillsProblem-solving skills
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